Welcome to Cardella!

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This website www.cardella.co.uk is owned and operated by:

20 Packhorse Road
Gerrards Cross
VAT Number 579261700
Email: shop@cardella.co.uk
Tel: 01753880204


2.1 When you place an order with us, you are making an offer to buy products. Once we receive your order, you will receive an email from us acknowledging that we have received your order.  All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email­­ that confirms that your order has been accepted and dispatched, at which point your order will become a binding contract.

2.2 In the unlikely event that the products are not available or there have been obvious typographical or arithmetical inaccuracies, we will advise you of this. You will not receive an email confirming acceptance of your order, and there will be no contract between us.

2.3 We have made every effort to display as accurately as possible the colours of our products that appear on this website.  However, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the actual products.

2.4 Whilst we try to be as accurate as possible, all information provided is approximate and is provided in good faith.

2.5 By placing an order with us, you agree to and accept these terms, as well as privacy policy and the terms of website use.


You warrant to us that:

3.1. You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;

3.2 The information provided in your order is accurate and complete;

3.3 You will be able to accept delivery of the products;

3.4 You are at least 18 years of age


4.1 Prices for the products and delivery charges are quoted on ourwebsite.  The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect.  We will verify prices as part of our sale procedures so that a product’s correct price will be stated when you pay for the product.

4.2 Product prices include Value Added Tax (VAT) currently at 20% but exclude delivery costs which will be added to the total amount due as set out in ‘Delivery Charges’. 

4.3 Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

4.4 Payment for products must be made by credit card or debit card.  We accept payment with MasterCard, VISA, Visa Electron, Solo, Maestro and through PayPal account.


5.1 We will arrange for the product to be delivered to the address for delivery indicated in your order.

5.2 We endeavour to deliver products according to the delivery option you choose. The acceptance/dispatch confirmation will have the expected date the order will arrive. However, we cannot guarantee delivery times for Standard Delivery.  We cannot guarantee Royal Mails recommended times and cannot take responsibility if orders take longer than 7 working days.

If your requirement is for a specific occasion/date, please do not hesitate to call on 01753880204 prior to ordering to establish availability.


6.1 The products will be at your risk from the time of delivery.  Ownership of the products will only pass to you upon the later of:

(a)deliveryof the products; and

(b)Receipt by us of full payment of all sums due in respect of the products including delivery charges.


7.1 Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us any time within 7 working days after the day you received the relevant product or products subject to limitations set out below;

7.2 You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please e-mail or write to us. We are unable to accept cancellationsby phone.

7.3 If you cancel a contract on this basis (set out in clause 7.2), you must promptly return the products to us, in the same condition in which you received them.

7.4 If you cancel a contract on this basis (set out in clause 7.2), you will be refunded in full.  However you will be responsible for paying the cost of returning the product to us.  If you cancel the contract and donot return the products to us, we may recover the products and charge you for the cost we incur in doing so.  Similarly, if you return the products at our expense, we may pass the expense on to you.

This cancellation policy does not affect your legal rights – for example, if the products are faulty or misdescribed.


8.1 If you return the product because you have cancelled the Contract between us within 7 days, we will usually refund any money received from you using the same method originally used by you to pay for your purchase.  We will process the refund due to you as soon as possible and, in any event within 30 days of the day we received your valid notice of cancellation.

8.2 If you return the product because you consider that the product is defective, we will examine the returned product and will notify you of your refund via e-mail.  We will refund the price of the defective product in full with any applicable delivery charges and any reasonable costs you incur in returning the product to us.  We will usually process the refund due to you soon as possible and, in any event within 30 days of the day we received your e-mail.


9.1 Nothing in the terms sale will:

9.1.1 Limit or exclude the liability of a party for death or personal injury resulting from negligence

9.1.2 Limit or exclude the liability of a party for fraud or fraudulent misrepresentation by that party

9.1.3 Limit or exclude any liability of a part under section 12, 13 14 or 15 of the Sale of Goods Act 1979 or Part I of the Consumer Protection Act 1987

9.1.4 Limit any liability of a party in any way that is not permitted under applicable law; or

9.1.5 Exclude any liability of a party that may not be excluded under applicable law.

Any statutory rights which you have as a consumer, which cannot be excluded or limited, will not be affected by the terms of sale.


Unless otherwise expressly stated in Terms & Conditions all notices from you to us must be in writing and sent to our contact address: Cardella , 20 Packhorse Road,  Gerrards Cross, Buckinghamshire SL9 7DA.


We shall have no liability to you for any failure to deliver products you have ordered or any delay in doing so or for any damage or defect to products delivered that is caused by any event or circumstances beyond ourreasonable control including limitations to strikes, lock-outs or industrial action, civil commotion, riot, terrorist attack, breakdown of systems or network access,fire, storm, flood or natural disaster.

WEBSITE DISCLAIMER for www.cardella.co.uk

This disclaimer details our obligations to you regarding our website.  Please read this disclaimer in full before you use this website.Using the Website implies that you accept the terms of this disclaimer. 



1.1   You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

1.2   The copyright and other intellectual property rights in all material on this website are owned by us or our licensors and must not be reproduced without prior consent.

1.3   Subject to paragraph 1.1 no part of this website may be reproduced without our prior written consent. 

  1. 2.       SITE UPTIME

2.1   We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year.  However, websites do sometimes encounter downtime due to server and, other technical issues.  Therefore we will not be liable if this website is unavailable at any time.

2.2   This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control.  Where possible we try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.


3.1   With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this website shall be considered non-proprietary and not confidential.  Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

3.2   When using this website you shall not post or send to or from this website any material for which you have not obtained all necessary consents, that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom.

  1. 4.       DISCLAMIER

4.1   We take all reasonable steps to ensure that the information on this Website is correct.  However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this Website at any time and without notice.  The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

4.2   The material at this website is provided without any conditions or warranties of any kind.  To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may effect in relation to this Website.


A person who is not party to these terms and conditions shall not have any rights or in connection with them under the UK Contracts (Rights of Third Parties) Act 1999.


The contract between us shall be governed by and construed in accordance with English law.  Any dispute(s) arising in connection with such contracts will be subject to the exclusive jurisdiction of the courts of England and Wales.